Collection of Personal Information
We collect personal information that you provide to us when you visit the Site. This includes your name, email address, and any other information you choose to provide to us.
We also collect information automatically when you use the Site. This may include your IP address, browser type, operating system, and other technical information about your device and how you interact with the Site.
Use of Personal Information
We use the information we collect to provide and improve the Site and our services. This may include:
- Communicating with you about your inquiries or requests;
- Processing and fulfilling your orders;
- Analyzing how you use the Site and improving the Site’s content and functionality;
- Preventing fraudulent transactions and other illegal activities;
- Complying with legal obligations; and
- Enforcing our agreements and policies.
Disclosure of Personal Information
We may share your personal information with third-party service providers who perform services on our behalf, such as processing payments. These service providers are authorized to use your personal information only as necessary to provide services to us.
We may also disclose your personal information:
- To comply with legal obligations, such as responding to a court order or warrant;
- To protect our rights and property;
- In connection with a corporate transaction, such as a merger or acquisition;
- With your consent.
We do not sell, rent, or trade your personal information with third parties for their direct marketing purposes.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
We use reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We maintain administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal information in our custody and control. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.
You have certain rights with respect to your personal information, including the right to:
- Access and receive a copy of your personal information;
- Rectify any inaccuracies in your personal information;
- Erase your personal information;
- Object to the processing of your personal information; and
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact information provided below.
Additional Information for Canadian Users
In addition to the above, if you are a Canadian user of the Site, the following provisions apply to you:
Personal Information Protection and Electronic Documents Act (PIPEDA)
We comply with PIPEDA and any other applicable Canadian privacy laws. We are responsible for the personal information under our control and have designated a Privacy Officer who is accountable for our compliance with PIPEDA.
We will obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law.
Access to Your Personal Information
You have the right to access the personal information that we hold about you. To make a request, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
Rectification of Your Personal Information
You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you. To make a request, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
Withdrawal of Consent
You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time. To withdraw your consent, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
If you have a complaint about our privacy practices, please contact us using the contact information provided below. We will investigate your complaint and respond to you within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada for assistance.